Last updated: June 19th, 2020
This Privacy Policy describes StackShare's (operated by StackShare, Inc.) policies and procedures on the collection, use and disclosure of your information when you use the StackShare Service, via the StackShare website. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our Terms of Service.
StackShare uses information we collect to analyze how the Service is used, diagnose service or technical problems, maintain security, personalize content, remember information to help you efficiently access your account, monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns, and track User Content and users as necessary to comply with the Digital Millennium Copyright Act and other applicable laws.
Certain laws, such as the California Consumer Privacy Act (“CCPA”) require that we disclose certain information about the categories of personal information that we collect about individuals. We collect Personal Data about you when you provide such information directly to us, when third parties such as our business partners or service providers provide us with Personal Data about you, or when Personal Data about you is automatically collected in connection with your use of our Services.
We receive Personal Data directly from you when you provide us with such Personal Data, including without limitation the following:
Some third parties such as software vendors provide us with Personal Data about you, such as the following:
Some Personal Data is automatically collected when you use our Services, such as the following:
You may be given the option to access or register for the Service through the use of your user name and passwords for certain services provided by third parties (each, an “Integrated Service”), such as through the use of your Google account, or otherwise have the option to authorize a third party integrated service (an “Integrated Service”) to provide Personal Data or other information to us. By authorizing us to connect with an Integrated Service, you authorize us to access and store your name, email address(es), location, profile picture, and other information that the Integrated Service makes available to us, and to use and disclose it in accordance with this policy. You should check your privacy settings on each Integrated Service to understand what information that Integrated Service makes available to us, and make changes as appropriate. Please review each Integrated Service’s terms of use and privacy policies carefully before using their services and connecting to our Service.
We may obtain information, including Personal Data, from third parties and sources other than the Service, such as our partners, advertisers, and Integrated Services. If we combine or associate information from other sources with Personal Data that we collect through the Service, we will treat the combined information as Personal Data in accordance with this Policy
We process Personal Data to operate, improve, understand and personalize our Services. For example, we use Personal Data to:
We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our “legitimate interests” or the legitimate interest of others, as further described below.
We share Personal Data with vendors, third party service providers and agents who work on our behalf and provide us with services related to the purposes described in this Privacy Policy or our Terms of Service. These parties include but are not limited to:
For a full list of the providers we utilize to operate our service, and thus have the potential to process customer data, please see section “List of Subprocessors” below.
We also share Personal Data when necessary to complete a transaction initiated or authorized by you or provide you with a product or service you have requested. In addition to those set forth above, these parties also include:
We also share Personal Data when we believe it is necessary to:
We also share information with third parties when you give us consent to do so.
Furthermore, if we choose to buy or sell assets, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party, and we would share Personal Data with the party that is acquiring our assets. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this policy.
This is a list of subprocessors who have the potential to process customer data from individuals located in the European Economic Area. Current as of May 25, 2018.
Third Party Service | Purpose | Entity Country | Website |
---|---|---|---|
Algolia | Search as a Service | USA | http://www.algolia.com/ |
Amazon Web Service | Cloud Hosting | USA | http://aws.amazon.com/ |
Amplitude | Mobile Analytics | USA | https://amplitude.com/ |
Clearbit | Customer Information API | USA | https://clearbit.com/ |
Crazy Egg | Heatmap Analytics | USA | http://www.crazyegg.com |
Crisp | Customer Support | FR | https://crisp.chat/ |
Customer IO | Transactional Email | USA | https://customer.io/ |
Dropbox | File Storage | USA | https://www.dropbox.com/developers |
FullStory | User Feedback as a Service | USA | https://www.fullstory.com/ |
G Suite | Productivity Suite | USA | https://gsuite.google.com/ |
Google Analytics | General Analytics | USA | http://www.google.com/analytics |
Google Cloud Platform | Cloud Hosting | USA | https://cloud.google.com/ |
Intercom | Engagement/Lifecycle Marketing | USA | https://www.intercom.io |
MailChimp | Email Marketing | USA | http://mailchimp.com |
New Relic | Performance Monitoring | USA | http://newrelic.com |
Segment | Analytics Integrator | USA | https://segment.com |
SendGrid | Transactional Email | USA | https://www.sendgrid.com/ |
Sentry | Exception Monitoring | USA | https://sentry.io |
Slack | Group Chat / Collaboration | USA | https://slack.com/ |
Streak | Customer Relationship Management | USA | https://www.streak.com/ |
Stream | Activity Feeds as a Service | USA | https://getstream.io/ |
Stripe | Payment Services | USA | https://stripe.com |
Survicate | Survey Widget | PL | http://survicate.com |
Trello | Project Management | AU | https://trello.com/ |
Uploadcare | File Uploads | UK | https://uploadcare.com |
UserVoice | Help Desk | USA | http://www.uservoice.com |
Yesware | Sales Automation | USA | https://www.yesware.com/ |
We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. Afterwards, we retain some information in a depersonalized or aggregated form but not in a way that would identify you personally. For example, if you verified your company’s stack profile, but delete your personal user account and user profile, the company stack profile you created will not automatically be deleted, unless you manually delete it.
We seek to protect Personal Data using appropriate technical and organizational measures based on the type of Personal Data and applicable processing activity. For example, we use two-factor authentication for many services we use internally and have begun to use a central password management solution.
We do not knowingly collect or solicit Personal Data from anyone under the age of 16. If you are under 16, please do not attempt to register for the Services or send any Personal Data about yourself to us. If we learn that we have collected Personal Data from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us Personal Data, please contact us at privacy@stackshare.io.
You have certain rights with respect to your Personal Data, including those set forth below. For more information about these rights, or to submit a request, please email privacy@stackshare.io. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need to you to provide us with additional information, which may include Personal Data, if necessary to verify your identity and the nature of your request.
If you have any questions about our data practices generally, please contact us using the following information:
Name: | |
---|---|
Privacy Support | |
Physical address: | Email address for contact: |
590 6th St | privacy@stackshare.io |
Apt 212 | |
San Francisco, CA 94103 |
We are not responsible for the practices employed by websites linked to or from the Service, nor the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website's own rules and policies.
In this section, we provide information for California residents, as required under California privacy laws, including the California Consumer Privacy Act (“CCPA”), which requires that we provide California residents certain specific information about how we handle their personal information, whether collected online or offline. This section does not address or apply to our handling of publicly available information made lawfully available by state or federal governments or other personal information that is subject to an exemption under the CCPA
California Residents’ Rights. California law grants California residents certain rights and imposes restrictions on particular business practices as set forth below.
California residents may make a Request to Know up to twice every 12 months, at no charge. We will respond to verifiable requests received from California residents as required by law
Submitting Verifiable Requests. Requests to Know and Requests to Delete may be submitted
We will respond to verifiable requests received from California residents as required by law. For more information about our privacy practices, you may contact us as set forth in the Contact Us section above.
If we change our privacy policies and procedures, we will post those changes on this page to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.